Support
Support
For account-specific help, use Client Portal Support — assistance tied to your Perfect Predict identity. The categories below describe common help topics.
Account access
Sign-in issues, password resets and portal access are handled through Client Portal authentication flows and Support.
Verification
Identity or account verification steps required for Live funding or withdrawals are completed through the Client Portal when requested.
Funding
Live accounts are funded through the Client Portal using the supported method (Uniwire). Demo accounts require no funding.
Withdrawals
Withdrawal requests and status are managed in the Client Portal. Processing can depend on verification and provider checks.
Trading access
Questions about launching trading access, Demo vs Live, or MetaTrader 5 connectivity should go through Client Portal Support.
Technical support
Browser, portal availability and related technical issues can be reported through Client Portal Support after you sign in.